How to use

・How to use List

・About Carddass Club (General)

Q: What services does the Carddass Club offer?
  • A: Those registered with the Carddass Club can apply to our campaigns, enter serial numbers etc. with the services offered.
Q: Where can I inquire about Carddass Club?
  • A: We accept inquiries by email.
    Please fill out the inquiry form and submit it.
    We will respond to you via email at the address you registered with Carddass Club at a later date.
Q: Is there a membership fee?
  • A: No. There are no registration fees, annual fees, or other costs associated with Carddass Club.
    If there are any paid campaigns or promotional materials, we will notify you separately.

・About Becoming a Member or Editing Your Membership Details

Q: How do I register for a Carddass Club membership?

・About BNID’s and Login

Q: What is a BNID?
  • A: To learn more about the BNID (Bandai Namco ID), please visit this page.
Q: I forgot my BNID or password.
  • A: To learn more about the BNID (Bandai Namco ID), and password, please visit this page.
Q: I'm unable to log in.
  • A: Are you sure you entered your BNID and password correctly?
    Please check again to make sure that the BNID and password you entered are correct.
Q: I want to change my password.
  • A: To change your BNID password, please visit this page.
Q: What does it mean by "login"?
  • A: Login is a procedure that members of Carddass Club use to access individual services using their BNID.
    Once you log in, you will be taken to your personal page, where you can apply for campaigns, change your member information, and perform other procedures.

・About Cancelling a Membership

Q: I want to end my Carddass Club membership.
  • A: Please follow the instructions on the screen to cancel your membership.

    *Unlike BNID membership cancellation, this will result in cancellation of the Carddass Club service only.

    *Please note that it may take some time to stop delivery of the email newsletter, and you may receive several newsletters before delivery is stopped.
    We appreciate your understanding in advance.

Q: What happens to campaigns I have applied for if I cancel my Carddass Club membership?
  • A: Data for users who have canceled their Carddass membership will be deleted.
    Deleted data cannot be reissued or reused.
    Any rights to campaigns entered before cancellation will also be forfeited.
    In addition, serial numbers used for point registration before cancellation cannot be used again.
    Please note that cancellation of membership cannot be reversed.

・About Internet Requirements

Q: What are the recommended devices, browsers, and settings for viewing the website?
  • A: Please check the following.
    Recommended Environment
    PC
    Windows

    OS
    ・Newest ver.

    Web browser
    ・Microsoft Edge(Newest ver.)
    ・FireFox(Newest ver.)
    ・Google Chrome(Newest ver.)

    Mac OS

    OS
    ・Newest ver.

    Web browser
    ・Safari(Newest ver.)

    Smartphone/Tablet
    Android

    OS
    ・Newest ver.

    Web browser
    ・Google Chrome(Newest ver.)

    iOS

    OS
    ・Newest ver.

    Web browser
    ・Safari(Newest ver.)

    Feature Phone
    Not supported
    Points of caution regarding use (1) Please be sure to use the recommended environment listed here.
    (2) Even when using the recommended environment, the service may not function properly depending on your usage conditions or factors specific to your device. Please enable JavaScript. This website uses JavaScript to provide a more comfortable user experience.
    Therefore, you need to enable JavaScript in your browser settings.
    Please note that if JavaScript is not enabled, the page may not display correctly or may not be operable. Viewing PDF Files To view PDF files, you need to download a viewer such as Adobe Acrobat Reader.