We, BANDAI CO., LTD., respect your privacy. We may process your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation of the European Union (the “GDPR”).

If you want to know how we may process and protect your personal information, please refer to our general privacy policy, which explains our policies, standards, or code for processing and protecting your personal information.

https://www.bandai.co.jp/en/site/privacy/

・Additional information for BANDAI Carddass Club.

HOW WE PROCESS YOUR PERSONAL INFORMATION

As we provide you with our services on the website or application, we may collect, use, store, generate or disclose to third-parties (hereinafter collectively referred to as “process”) your personal information for the following purposes:

• 1) To conduct campaigns and deliver prizes to the users:
  •  i.  Categories of your personal data we process: name, Bandai Namco ID, nickname, regions, state/province, residential address, Service Usage History, sex, date of birth, and email address.
    It is voluntary to provide personal information, but if you do not provide this personal information, we are not able to deliver prizes to you.
    We collect this personal information directly from you via our website or application and Bandai Namco Entertainment Inc. by referring to your Bandai Namco ID.
    We don’t sell or share your personal information.
    The categories of personal data that have been collected in the preceding 12 months are the same as the above.
  • ii. Lawful basis: Your consent
  • iii. Period for which we store your personal data: As long as needed for the above purposes.
  • iv. Recipients we disclose your personal data to: Our contractors that assist us in delivering prizes in your country and our group companies in Japan for the above purposes.
    In the event that we transfer your data to an entity located outside your country, we protect your rights with respect to the personal data by virtue of a data transfer contract with the relevant recipient, which imposes on such recipient contractual obligations to ensure an adequate level of data protection.
• 2) To conduct questionnaires and analyze your responses to questionnaires in order to generate insight that is useful for marketing:
  •  i.  Categories of your personal data we process: name, Bandai Namco ID, nickname, regions, state/province, residential address Service Usage History, sex, date of birth, email address, and responses to questionnaires.
    It is voluntary to provide responses to questionnaires, but if you do not provide this personal information, you cannot respond to the questionnaires.
    We collect this personal information directly from you via our website or application and Bandai Namco Entertainment Inc. by referring to your Bandai Namco ID.
    We don’t sell or share your personal information.
    The categories of personal data that have been collected in the preceding 12 months are the same as the above.
  • ii. Lawful basis: your consent. Your consent
  • iii. Period for which we store your personal data: As long as needed for the above purposes.
  • iv. Recipients we disclose your personal data to: Our contractors that assist us in conducting questionnaires and analyzing your responses in your country and Japan and our group companies in Japan for the above purposes.
    In the event that we transfer your data to an entity located outside your country, we protect your rights with respect to the personal data by virtue of a data transfer contract with the relevant recipient, which imposes on such recipient contractual obligations to ensure an adequate level of data protection.

We may not use your personal data for automated decision making.

Security of Personal Data

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we appropriately limit access to your personal data to those employees, agents, contractors, and/or other third parties who have a business necessity. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have also established procedures to deal with any suspected personal data breach and will notify you and/or any applicable regulatory bodies when we are legally required to do so.

Amendments

We will follow appropriate procedures in accordance with the relevant laws and regulations when we amend this privacy policy.

INQUIRY

For further information and inquiry, contact:

BANDAI CO., LTD.
1-4-8, Komagata, Taito-ku,
Tokyo, 111-8081 Japan
Carddass Club Privacy Inquiry Contact :
ppolicy@bandai.co.jp

Established on July 9, 2025

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